Shipping policy

SHIPPING POLICY

Thank you for visiting and shopping at chilwell.in. The following are the terms and conditions that constitute our Shipping Policy.

1. ORDER PROCESSING TIME

All orders are processed within [1–3] business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

2. SHIPPING RATES & DELIVERY ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping methods:

Shipping Method Estimated Delivery Time
Standard Shipping [3–7 business days]
Expedited Shipping [2–5 business days]
Overnight Shipping [2 business days]

Note: Delivery delays can occasionally occur due to courier issues or severe weather. Estimated delivery dates are not guaranteed.

3. SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within [24] hours.

4. CUSTOMS, DUTIES, AND TAXES

[CHILWELL] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

(If you only ship domestically, replace this section with: "We currently only ship to addresses within [Insert Country, INDIA]." We do not ship internationally at this time.")

5. WRONG ADDRESS DISCLAIMER

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a very small window to correct an incorrect shipping address. Please contact us immediately at [rsfasino@gmail.com] if you believe you have provided an incorrect shipping address.

If a package is returned to us due to an incorrect or incomplete address provided by the customer, the customer will be responsible for the shipping costs to reship the item.

6. LOST OR STOLEN PACKAGES

[CHILWELL] is not liable for any products damaged or lost during shipping. If you received your order damaged, or if your tracking information states your package was delivered but you have not received it, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

7. CONTACT US

If you have any questions about our shipping policy, please contact us at:

  • Email: [rsfasino@gmail.com]